Unfortunately

The email arrived at 2:47pm.

You saw the notification while you were doing something else and you did not open it immediately. You kept doing the other thing for a few minutes.

You open it now.

The word is four lines down.

Unfortunately.

The rest of the paragraph continues. You read it. The words are polite. The word unfortunately was the information and the rest is the container the information arrived in.

You close the email.

You open it again, as though the second reading might find a different word.

Unfortunately

You close it. You put your phone face-down on your leg. There is a window across the room. Outside, someone is getting into a car.

You watch them drive away.